Refund Policy
Refund requests are handled on a reasonable, good-faith basis.
Digital Software
Whiskers AI is downloadable digital software.
Because digital products can be downloaded immediately after purchase, refunds are evaluated individually rather than guaranteed automatically.
Eligible Refund Situations
- Accidental duplicate purchases
- Broken or inaccessible official downloads
- Payment processing errors
- License delivery failures
- Major undisclosed compatibility issues
Non-Refund Situations
- Unsupported operating environments
- User-modified installations
- Third-party model issues
- Unsupported llama.cpp configurations
- General dissatisfaction with third-party model behavior
Contact
Refund requests may be submitted through the contact page or by email.
Chippie Bear Industries, LLC
Email: info@chippiebear.com